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Shipping Policy
Shipping Policy – Cluvie
At Cluvie, we’re committed to delivering your order safely and on time. Here’s everything you need to know about our shipping process:
⏱ Processing Times
Orders are processed within 1–2 business days.
During peak seasons or holidays, processing may take up to 5 business days.
🚚 Shipping Times & Costs
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USA: 7–15 business days
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International: 10–21 business days
Shipping rates are calculated at checkout based on your location and order size.
📦 Order Tracking
Once your order ships, you’ll receive a tracking number by email.
⚠️ Delays
We are not responsible for delays caused by customs, shipping carriers, or natural events.
📭 Lost or Stolen Packages
Cluvie is not liable for packages marked as delivered but not received.
Please contact your local carrier first. If the issue persists, reach out to us.
💌 Questions?
Email us at: hello@cluvie.com